Executive Operations Assistant

Independent Contractor | Fully Remote | Flexible Hours

About Nessa Samantha

Nessa Samantha is a growing fashion, beauty, and lifestyle brand built around distinctive discoveries, thoughtful curation, creativity, and storytelling.

Our world brings together fashion, beauty, accessories, lifestyle pieces, collectibles, curiosities, and editorial content. Behind that creative experience is a growing e-commerce operation that requires organized systems, thoughtful execution, and people who can turn ideas into action.

We are looking for a resourceful and highly organized Executive Operations Assistant to help support the day-to-day operations of the business as Nessa Samantha continues to grow.

Position Overview

The Executive Operations Assistant will provide hands-on support across e-commerce operations, administration, content, research, systems, and project coordination.

This is a varied role suited to someone who enjoys working across different areas of a business, learning new tools, improving processes, and taking ownership of tasks from beginning to completion. You will work independently while collaborating directly with the business owner on priorities, projects, and ongoing initiatives.

This is an independent contractor position, not a traditional employee role.

Responsibilities

E-Commerce Operations

• Upload, edit, organize, and manage products within Shopify
• Maintain accurate product information, collections, tags, and related store data
• Assist with product merchandising and catalog organization
• Follow established e-commerce workflows and SOPs
• Identify opportunities to improve the customer and administrative experience

Operations & Administration

• Organize business files, documents, information, and digital workspaces
• Assist with administrative tasks and recurring operational needs
• Maintain and improve documented standard operating procedures
• Help organize projects, deadlines, and business priorities
• Support the implementation of new systems and workflows
• Research software, vendors, services, trends, and business opportunities
• Identify inefficiencies and suggest practical improvements

Content Creation & Coordination

• Assist with creating and preparing social media and marketing content
• Coordinate scheduled content across relevant platforms
• Create graphics and visual assets using Canva
• Edit and prepare product imagery using PhotoRoom
• Assist with content organization and asset management
• Support Pinterest, Instagram, and TikTok content workflows
• Help repurpose content across platforms when appropriate

Technology & AI

• Use ChatGPT and other AI-powered tools to support research, writing, organization, brainstorming, and operational tasks
• Learn and work efficiently with new digital tools as the business evolves
• Assist with automation platforms and technology-enabled workflows
• Use Google Workspace and other productivity tools to organize and execute work
• Help identify practical ways technology can improve efficiency and reduce repetitive work

Requirements

• Strong written and spoken English communication skills
• Excellent organization and attention to detail
• Ability to work independently with minimal supervision
• Strong problem-solving and critical-thinking skills
• Reliable internet connection
• Comfortable learning new software and digital tools
• Working knowledge of Shopify or other e-commerce platforms
• Familiarity with Canva
• Familiarity with ChatGPT or comparable AI tools
• Knowledge of social media platforms and content workflows
• Familiarity with Instagram, Pinterest, and TikTok
• Dependability, professionalism, and accountability
• Ability to manage multiple responsibilities and shifting priorities

Preferred Experience

Experience in one or more of the following areas is preferred:

• E-commerce operations
• Shopify management
• Executive or administrative assistance
• Content creation
• Social media management
• Pinterest marketing
• Instagram marketing
• TikTok content
• Canva and digital design
• PhotoRoom or comparable image-editing tools
• AI-assisted workflows
• Project coordination
• Process documentation and SOPs
• Research and information organization
• Automation tools
• Digital marketing

You do not need to be an expert in every area listed. We value people who learn quickly, think independently, and are comfortable figuring things out.

What We Value

Ownership
You take responsibility for your work and follow tasks through to completion.

Resourcefulness
You know how to research, troubleshoot, and find solutions rather than waiting for every answer.

Attention to Detail
Small details matter, particularly when managing products, information, systems, and customer-facing work.

Initiative
You notice opportunities to improve something and are comfortable bringing ideas forward.

Adaptability
Nessa Samantha is a growing business, so priorities and systems will continue to evolve.

Professional Communication
Clear, respectful, timely communication is essential, particularly in a remote working environment.

Curiosity
We value people who enjoy learning, exploring new tools, and understanding how things work.

Ideal Candidate

The ideal candidate is organized, dependable, curious, and comfortable working independently.

You don't need to know everything when you start. You do need to be willing to learn, ask thoughtful questions, research solutions, and take initiative. You should be comfortable moving between detailed administrative work and more creative or technology-focused tasks.

If you enjoy making systems work better, keeping information organized, solving problems, learning new tools, and helping a growing business turn ideas into reality, this role may be a strong fit.

If you require constant direction, prefer highly repetitive work, or are uncomfortable working in an evolving environment, this position may not be the right fit.

What We Offer

Fully Remote

Work remotely from anywhere in the world with a reliable internet connection.

Flexible Hours

Manage your schedule around project requirements and agreed-upon priorities rather than traditional office hours.

Varied Work

Work across e-commerce, operations, content, technology, research, and systems rather than being limited to one narrow function.

Learning & Growth

Develop practical experience across multiple areas of a growing e-commerce and creative business.

Modern Technology

Work with tools including Shopify, Canva, PhotoRoom, ChatGPT, Google Workspace, automation platforms, and other emerging technologies.

Creative Environment

Contribute to a business where ideas, curiosity, thoughtful problem-solving, and better ways of working are encouraged.

International Opportunity

Applications are welcome from qualified candidates internationally. We value strong communication, reliability, and the ability to work effectively in a remote environment.

Team Perks

Eligible contractors may receive access to select team discounts and occasional product or promotional opportunities as available.

Compensation

Compensation will be discussed with qualified candidates based on experience, responsibilities, availability, and the scope of work. This is an independent contractor position and does not include traditional employee benefits.

How to Apply

Please submit your application through the Nessa Samantha Careers page.

We encourage applicants to include relevant experience, examples of previous work, and any information that demonstrates your ability to work independently across e-commerce, operations, content, technology, or administration.

Qualified applicants will be contacted regarding the next stage of the application process.

We look forward to learning more about you.